{"id":2385,"date":"2023-04-19T09:43:05","date_gmt":"2023-04-19T07:43:05","guid":{"rendered":"https:\/\/villaclementina.com\/information\/"},"modified":"2026-06-30T16:52:34","modified_gmt":"2026-06-30T14:52:34","slug":"guest-welcome-charter","status":"publish","type":"page","link":"https:\/\/villaclementina.com\/en\/guest-welcome-charter\/","title":{"rendered":"Guest Welcome Charter"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2385\" class=\"elementor elementor-2385 elementor-2366\">\n\t\t\t\t\t\t<div class=\"elementor-inner\">\n\t\t\t\t<div class=\"elementor-section-wrap\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a8d2312 elementor-section-full_width elementor-section-height-full elementor-section-stretched elementor-section-height-default elementor-section-items-middle elementor-invisible\" data-id=\"a8d2312\" data-element_type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeIn&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b24d9f3\" data-id=\"b24d9f3\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ab77516 elementor-widget elementor-widget-heading\" data-id=\"ab77516\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Guest Welcome Charter<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-61fcacf elementor-widget elementor-widget-heading\" data-id=\"61fcacf\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Rules and directions<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-eeee796 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"eeee796\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-cc9599e\" data-id=\"cc9599e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-26de11e elementor-widget elementor-widget-text-editor\" data-id=\"26de11e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\"><p class=\"PDq2pG_selectionAnchorContainer\" data-section-id=\"140qcu0\" data-start=\"231\" data-end=\"246\">Dear Guests,<\/p><p data-start=\"248\" data-end=\"381\">We kindly invite you to read the following information and house rules, designed to ensure a pleasant and relaxing stay for everyone.<\/p><p data-section-id=\"4ha7qy\" data-start=\"383\" data-end=\"396\"><strong>Documents<\/strong><\/p><p data-start=\"398\" data-end=\"498\">Upon arrival, each guest is required to present a valid identity document for registration purposes.<\/p><p data-start=\"500\" data-end=\"576\">Access to the guest floors and rooms is permitted only to registered guests.<\/p><p data-section-id=\"1bhm6a6\" data-start=\"583\" data-end=\"594\"><strong>Parking<\/strong><\/p><p data-start=\"596\" data-end=\"613\"><strong>Villa Guests<\/strong><\/p><p data-start=\"615\" data-end=\"749\">The reserved parking area is located below the swimming pool. Guests may drive to the main entrance for luggage loading and unloading.<\/p><p data-start=\"751\" data-end=\"780\"><strong>Holiday Apartment Guests<\/strong><\/p><p data-start=\"782\" data-end=\"860\">Parking is located directly in front of the farmhouse, next to your apartment.<\/p><p data-start=\"862\" data-end=\"908\">Please use only your designated parking space.<\/p><p data-section-id=\"3lej3d\" data-start=\"915\" data-end=\"939\"><strong>Check-in &amp; Check-out<\/strong><\/p><p data-start=\"941\" data-end=\"979\">Rooms are available from <strong data-start=\"966\" data-end=\"979\">3:00 p.m.<\/strong><\/p><p data-start=\"981\" data-end=\"1091\">On the day of departure, rooms must be vacated by <strong data-start=\"1031\" data-end=\"1045\">10:30 a.m.<\/strong>, unless otherwise agreed with the Management.<\/p><p data-start=\"1093\" data-end=\"1181\">Keys must be returned at check-out. Lost or damaged keys may incur a replacement charge.<\/p><p data-section-id=\"48dw61\" data-start=\"1188\" data-end=\"1201\"><strong>Breakfast<\/strong><\/p><p data-start=\"1203\" data-end=\"1304\">Breakfast is included in your stay and is served on the ground floor from <strong data-start=\"1277\" data-end=\"1304\">8:00 a.m. to 10:00 a.m.<\/strong><\/p><p data-start=\"1306\" data-end=\"1372\">Please inform us in advance of any food allergies or intolerances.<\/p><p data-start=\"1374\" data-end=\"1484\">The breakfast room is accessible only during breakfast service. Outside these hours, please contact Reception.<\/p><p data-section-id=\"yntrhw\" data-start=\"1491\" data-end=\"1499\"><strong>Pets<\/strong><\/p><p data-start=\"1501\" data-end=\"1608\">Small pets are welcome upon prior agreement with the Management and may be subject to an additional charge.<\/p><p data-start=\"1610\" data-end=\"1650\">To ensure everyone&#8217;s comfort, pets must:<\/p><ul data-start=\"1652\" data-end=\"1768\"><li data-section-id=\"16hk3gi\" data-start=\"1652\" data-end=\"1693\"><p>be kept on a leash in all common areas;<\/p><\/li><li data-section-id=\"1bmn6ku\" data-start=\"1694\" data-end=\"1721\"><p>not disturb other guests;<\/p><\/li><li data-section-id=\"1501ikd\" data-start=\"1722\" data-end=\"1768\"><p>not interfere with room cleaning operations.<\/p><\/li><\/ul><p data-start=\"1770\" data-end=\"1868\">Pets are allowed in the pool area only on the lawn and are <strong data-start=\"1829\" data-end=\"1867\">not permitted in the swimming pool<\/strong>.<\/p><p data-start=\"1870\" data-end=\"1918\">Pets are <strong data-start=\"1879\" data-end=\"1894\">not allowed<\/strong> in the following rooms:<\/p><ul data-start=\"1920\" data-end=\"1995\"><li data-section-id=\"qdlger\" data-start=\"1920\" data-end=\"1939\"><p>Deluxe Clementina<\/p><\/li><li data-section-id=\"wk3im3\" data-start=\"1940\" data-end=\"1959\"><p>Deluxe Ferdinando<\/p><\/li><li data-section-id=\"1cjpwou\" data-start=\"1960\" data-end=\"1974\"><p>Classic Tina<\/p><\/li><li data-section-id=\"yncaj6\" data-start=\"1975\" data-end=\"1995\"><p>Classic Alessandro<\/p><\/li><\/ul><p data-start=\"1997\" data-end=\"2017\">It is prohibited to:<\/p><ul data-start=\"2019\" data-end=\"2149\"><li data-section-id=\"1cwbfuk\" data-start=\"2019\" data-end=\"2056\"><p>leave pets unattended in the rooms;<\/p><\/li><li data-section-id=\"vak81s\" data-start=\"2057\" data-end=\"2149\"><p>allow pets on beds or sofas without using the protective cover provided by the Management.<\/p><\/li><\/ul><p data-start=\"2151\" data-end=\"2221\">Room cleaning cannot be carried out while pets remain inside the room.<\/p><p data-start=\"2223\" data-end=\"2284\">Any damage caused by pets is the responsibility of the owner.<\/p><p data-section-id=\"1a1vwrd\" data-start=\"2291\" data-end=\"2309\"><strong>Shared Kitchen<\/strong><\/p><p data-start=\"2311\" data-end=\"2393\">A shared kitchen is available on the ground floor for the exclusive use of guests.<\/p><p data-start=\"2395\" data-end=\"2528\">The refrigerator includes dedicated spaces for personal food storage, while numbered baskets are provided for non-refrigerated items.<\/p><p data-start=\"2530\" data-end=\"2580\">Please leave the kitchen clean and tidy after use.<\/p><p data-start=\"2582\" data-end=\"2634\">Two dishwashers and cleaning supplies are available.<\/p><p data-section-id=\"1l65izb\" data-start=\"2641\" data-end=\"2658\"><strong>Swimming Pool<\/strong><\/p><p data-start=\"2660\" data-end=\"2748\">The swimming pool is generally open from <strong data-start=\"2701\" data-end=\"2727\">mid-May to mid-October<\/strong>, weather permitting.<\/p><p data-start=\"2750\" data-end=\"2810\">Before entering, please read the pool regulations carefully.<\/p><p data-section-id=\"156sazh\" data-start=\"2817\" data-end=\"2831\"><strong>No Smoking<\/strong><\/p><p data-start=\"2833\" data-end=\"2909\">Smoking is strictly prohibited inside the rooms and all indoor common areas.<\/p><p data-start=\"2911\" data-end=\"3034\">Smoking is also prohibited in outdoor breakfast areas while breakfast service is taking place and other guests are present.<\/p><p data-section-id=\"168gurb\" data-start=\"3041\" data-end=\"3072\"><strong>Respect for the Environment<\/strong><\/p><p data-start=\"3074\" data-end=\"3128\">Our property practices waste separation and recycling.<\/p><p data-start=\"3130\" data-end=\"3219\">Please use the designated recycling bins and help us reduce water and energy consumption.<\/p><p data-section-id=\"12uy1xl\" data-start=\"3226\" data-end=\"3241\"><strong>Quiet Hours<\/strong><\/p><p data-start=\"3243\" data-end=\"3326\">To ensure a peaceful stay for all guests, please observe the following quiet hours:<\/p><ul data-start=\"3328\" data-end=\"3376\"><li data-section-id=\"3ce9vd\" data-start=\"3328\" data-end=\"3351\"><p>1:00 p.m. \u2013 3:00 p.m.<\/p><\/li><li data-section-id=\"hzbr2o\" data-start=\"3352\" data-end=\"3376\"><p>10:30 p.m. \u2013 8:00 a.m.<\/p><\/li><\/ul><p data-section-id=\"v0v1kr\" data-start=\"3383\" data-end=\"3396\"><strong>Reception<\/strong><\/p><p data-start=\"3398\" data-end=\"3416\">Reception is open:<\/p><ul data-start=\"3418\" data-end=\"3466\"><li data-section-id=\"1wp8ks2\" data-start=\"3418\" data-end=\"3442\"><p>8:00 a.m. \u2013 12:30 p.m.<\/p><\/li><li data-section-id=\"enezy7\" data-start=\"3443\" data-end=\"3466\"><p>3:00 p.m. \u2013 7:00 p.m.<\/p><\/li><\/ul><p data-start=\"3468\" data-end=\"3550\">For departures before <strong data-start=\"3490\" data-end=\"3503\">8:00 a.m.<\/strong>, payment must be completed the evening before.<\/p><p data-start=\"3552\" data-end=\"3736\">For arrivals outside Reception opening hours, online check-in is required and guests must notify the property by email (<strong data-start=\"3672\" data-end=\"3699\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"3674\" data-end=\"3697\">info@villaclementina.it<\/a><\/strong>) or WhatsApp (<strong data-start=\"3714\" data-end=\"3734\">+39 333 329 4799<\/strong>).<\/p><p data-start=\"3738\" data-end=\"3778\">Outside Reception hours you can contact:<\/p><p data-start=\"3780\" data-end=\"3800\"><strong data-start=\"3780\" data-end=\"3800\">+39 333 329 4799<\/strong><\/p><p data-section-id=\"11ug5ev\" data-start=\"3807\" data-end=\"3833\"><strong>Access to the Property<\/strong><\/p><p data-start=\"3835\" data-end=\"3875\">The main entrance gate is normally open.<\/p><p data-start=\"3877\" data-end=\"3957\">If necessary, it can be opened using the remote control provided with your keys.<\/p><p data-start=\"3959\" data-end=\"4011\">Please lock the main entrance door during the night.<\/p><p data-section-id=\"10pypt7\" data-start=\"4018\" data-end=\"4041\"><strong>Internet Connection<\/strong><\/p><p data-start=\"4043\" data-end=\"4123\">Complimentary Wi-Fi is available exclusively for guests staying at the property.<\/p><p data-section-id=\"p1zysa\" data-start=\"4130\" data-end=\"4140\"><strong>Safety<\/strong><\/p><p data-start=\"4142\" data-end=\"4253\">The use of electrical appliances or heating devices other than standard personal care appliances is prohibited.<\/p><p data-start=\"4255\" data-end=\"4332\">Candles, portable stoves and any open-flame equipment are strictly forbidden.<\/p><p data-section-id=\"qlopcw\" data-start=\"4339\" data-end=\"4362\"><strong>Personal Belongings<\/strong><\/p><p data-start=\"4364\" data-end=\"4486\">Please do not leave cash, jewellery, documents, electronic devices or other valuables unattended in rooms or common areas.<\/p><p data-start=\"4488\" data-end=\"4585\">Management accepts no responsibility for loss, theft or damage to unattended personal belongings.<\/p><p data-section-id=\"8nhvlb\" data-start=\"4592\" data-end=\"4604\"><strong>Payments<\/strong><\/p><p data-start=\"4606\" data-end=\"4662\">Payments can be made by cash, credit card or debit card.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Guest Welcome Charter Rules and directions Dear Guests, We kindly invite you to read the following information and house rules, designed to ensure a pleasant and relaxing stay for everyone. Documents Upon arrival, each guest is required to present a valid identity document for registration purposes. Access to the guest floors and rooms is permitted &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/villaclementina.com\/en\/guest-welcome-charter\/\" class=\"more-link\">Read More <span class=\"screen-reader-text\"> &#8220;Guest Welcome Charter&#8221;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/villaclementina.com\/en\/wp-json\/wp\/v2\/pages\/2385"}],"collection":[{"href":"https:\/\/villaclementina.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/villaclementina.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/villaclementina.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/villaclementina.com\/en\/wp-json\/wp\/v2\/comments?post=2385"}],"version-history":[{"count":33,"href":"https:\/\/villaclementina.com\/en\/wp-json\/wp\/v2\/pages\/2385\/revisions"}],"predecessor-version":[{"id":9600,"href":"https:\/\/villaclementina.com\/en\/wp-json\/wp\/v2\/pages\/2385\/revisions\/9600"}],"wp:attachment":[{"href":"https:\/\/villaclementina.com\/en\/wp-json\/wp\/v2\/media?parent=2385"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}